Keystone Property Management presents a team of professionals in property and financial management. We are serious-minded and really enjoy what we do. We are dedicated to service and recognize that our role is to anticipate your property needs, to solve problems on a daily basis, and to make the lives of the property owners and residents we serve as stress-free as possible.
We have experience managing many types of properties:
- Market-rate multi-family residential properties, both large and medium-sized, in both urban and suburban locations
- Garden apartment complexes
- Housing for seniors
- Mixed Use (Residential and Commercial) Properties
- Historic tax credit properties
- Tax Credit Properties
- Condominium unit-owned properties
Both the property and central staff of Keystone are professionals with more than 10 years of experience, and some with as many as 40 years of experience. Having been owners ourselves, as well as representing third-party owners, we strive to ensure a market rate of income and to conserve expenses, and at the same time working to be as responsive as we can be to residents every day. A win-win for owners and residents is our ultimate objective.
At Keystone, we try to be business-like in anticipating and solving problems, while at the same time being happy and friendly throughout our daily tasks. We sincerely want to make residents’ homes as pleasant as they can be, recognizing that these are multi-home environments involving many people of diverse interests, schedules and habits. Owner and resident suggestions are always welcome, as are critiques and complaints. Whatever it takes to make our relationships positive and productive, and to make the properties we manage as great as possible, is what we’re here to do for you.
Our Core Values
Commitment To Service
Keystone Property Management commits itself to high quality service every day. To our property owners, we are committed to working closely with you to market your property, maintain high occupancy, keep your property well-maintained with great curb appeal, and report to you regularly on our results. To our residents and prospective residents, we are committed to an ease of steps for you – from viewing our properties on line, to visiting them on-site, to your application, approval and move-in process, and everything involved with you living in one of the properties we manage, and hopefully for many years. We strive to add value to the property and to the living experience of residents while they are with us. Attention to detail and good communication are very important to us.
For property owners, you will have access to real-time financial information about your property, viewing income and expenses as they occur. From this information, you can determine the value of your property and make good decisions about capital investments, refinancing, and hold or sale decisions. As Keystone is provided with good information on the acquisition, development and other property transactions, we will present accurate balance sheets and updated information on investments and loans.